Return & Cancellation Policy for LF Station

At LF Station, we prioritize providing top-quality digital services and aim for complete customer satisfaction. Please review our Return and Cancellation Policy to understand the procedures regarding digital services provided through Lightfunnels Ltd.

1. Refund Policy

Due to the nature of digital services, once a service has been accessed, delivered, or utilized, we are generally unable to offer refunds. However, if you encounter issues or are unsatisfied with your service experience, we encourage you to reach out, and we will do our best to address your concerns.

Eligibility for Refunds:

• Technical Issues: If technical difficulties prevent access to the service or significantly affect its quality, please contact us within 7 days of purchase. We will work with you to troubleshoot and resolve any issues.

• Service Not Delivered as Described: If the digital service provided does not match the description on our site, you may be eligible for a partial or full refund upon review.

Please note that any refund requests are evaluated on a case-by-case basis, and certain conditions may apply.

How to Request a Refund:

1. Contact Us: Reach out to our support team at khadija@lightfunnels.com

    with your order number, a description of the issue, and any relevant screenshots.

2. Refund Process: Approved refunds will be processed within 5-7 business days and credited to the original payment method. Processing times may vary depending on your financial institution.

2. Subscription Cancellations

For recurring digital subscriptions, cancellations are available at any time. Cancelling a subscription stops further billing but does not retroactively refund previous charges.

How to Cancel Your Subscription:

• Account Dashboard: Log in to your LF Station account and navigate to the subscription settings to cancel.

• Contact Support: If you need assistance, reach out to us atkhadija@lightfunnels.com. We’ll be happy to help guide you through the cancellation process.

Once canceled, your access to the service will continue until the end of the current billing cycle, after which your access will be terminated.

3. Service Modifications or Downgrades

If you wish to modify or downgrade your service plan, you can adjust your subscription through your account dashboard. Note that downgrades may only apply at the beginning of a new billing cycle, and partial refunds are not provided for downgrades mid-cycle.

4. Non-Refundable Services

The following digital services are generally non-refundable:

• Completed Consultations: Once a consultation session is held, it cannot be refunded.

• Downloaded or Accessed Content: Any digital content that has been downloaded or accessed is non-refundable due to its consumable nature.

5. Customer Support for Digital Issues

If you experience any technical difficulties, please contact our support team at khadija@lightfunnels.com. We are committed to ensuring a seamless experience and will assist with troubleshooting and resolving any issues related to your service.

6. Contact Information

For any questions or assistance with our Return and Cancellation Policy, please feel free to contact us at khadija@lightfunnels.com . Our support team is here to help ensure you have the best experience possible with LF Station.

Note: LF Station reserves the right to update or amend this policy as needed. Any changes will be reflected on this page.